Expectations
How It Works
Reaching out to us is the first step in ensuring the best care for your loved ones. We’ve outlined the process so you know what lies ahead.
Initial Consultation
Upon your initial contact, we'll arrange a consultation. We can communicate in a way you're comfortable with. We'll discuss your specific needs and address any questions you might have.
Important Note:
Beyond efficiently managing the essential annual paperwork and sending you timely service renewal reminders, every member of our team, including our owner, is equipped with medical training to offer immediate support, ensuring your peace of mind. We are here for you, whether it's in the middle of the day or night, regardless of the circumstances.
Individual Care Plan
After understanding your needs, we'll create an individualized care plan just for you. Every person is unique, and our plans reflect that.
Service Flexibility
Your peace of mind is paramount. We're flexible if you wish to tweak the care plan or adjust the schedule. We're here to accommodate and ensure that the care provided fits into your life.
Transparent Payment Options
Every aspect of our service is transparent, including how you can settle payments. We accept: Long-term care insurance, Checks, Majority of credit cards (Visa, MasterCard, and Discover), Zelle/Quickpay
Communication and Monitoring
We are committed to keeping an open line of dialogue with every family. From day-to-day updates to addressing any concerns, we prioritize keeping you informed. Our regular monitoring ensures that the quality of our service remains exceptional.
For your convenience, this page is available as a downloadable PDF. Just click here to get your copy.
